Help

Connect MerchLens AI to the chatbot you already use, and ask about your store there. Questions you ask through your own chatbot never count against your plan.

Connect a chatbot

ChatGPTAvailable

Plus, Pro, Business, Enterprise or Edu. About five minutes.

ClaudeAvailable

Any plan, including Free. About three minutes.

PerplexityAvailable

Pro, Max or Enterprise. About three minutes.

Google GeminiBeta

Personal Google account in the US. About three minutes.

Meta MuseBeta

US and Canada, on the web, phone or WhatsApp.

Microsoft CopilotBusiness

Microsoft 365 business accounts, via Copilot Studio.

Where's my connector link?

In MerchLens AI, open the 🔧 Tools menu and choose 🔌 Connect a chatbot. The same link works in every chatbot. Keep it private: anyone who has it can read your store's numbers.

Still stuck?

Contact support: describe what's happening and add screenshots. You'll get a private page to follow the ticket and see our replies, usually within one business day.